Policies, checklists, and monitoring to keep your Galway business on the right side of the DPC. Start in under 2 minutes.
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Every year, the Data Protection Commission opens investigations into Irish businesses that mishandle personal data. SaaS Companies in Galway are not immune — especially when it comes to acting as both a data controller and data processor, creating complex gdpr role obligations.
Galway is the economic capital of the west of Ireland, with a thriving medtech cluster that includes Medtronic, Boston Scientific, and Zimmer Biomet. NUI Galway and the city's vibrant arts scene make it a hub for education and cultural tourism. The county's Atlantic coastline and Connemara attract significant tourism revenue year-round. With around 15,000 SMEs across Galway, many saas companies near Galway City and throughout the county process customer organisation and administrator contact details and end-user personal data stored and processed within the saas platform on a daily basis. Under the GDPR and the Data Protection Act 2018, all of this data must be collected, stored, and managed lawfully.
This guide gives you a clear, actionable path to full GDPR compliance — built specifically for saas companies in Galway.
Yes — it's a legal requirement. Any saas company in Galway processing personal data must meet GDPR standards. This covers everything from customer names and emails to CCTV footage and HR files. The DPC enforces compliance across all Irish businesses regardless of size, with fines of up to €20 million.
RISK ASSESSMENT
Acting as both a data controller and data processor, creating complex GDPR role obligations
Hosting customer data on cloud infrastructure that may transfer data outside the EU without adequate safeguards
Using multiple sub-processors (AWS, Stripe, analytics tools) that each process customer data independently
Retaining customer data after subscription cancellation without clear deletion timelines
Implementing product analytics and usage tracking that monitors individual user behaviour within the platform
DATA INVENTORY
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REQUIRED DOCUMENTS
Every SaaS Company in Ireland needs these documents to demonstrate GDPR compliance. ComplianceKit generates all 8 policy types with a living compliance score that tracks your progress.
STEP BY STEP
Publish a clear privacy notice and make a comprehensive data processing agreement available to all customers — many enterprise and EU customers will require a signed DPA before purchasing.
Maintain a publicly accessible sub-processor list detailing every third-party service that processes customer data, and implement a notification mechanism for sub-processor changes.
Document your international data transfer mechanisms — if using US-based cloud providers, ensure Standard Contractual Clauses or other valid transfer mechanisms are in place and documented.
Implement clear data retention and deletion policies: define how long data is retained after account cancellation, and provide customers with self-service data export and deletion tools.
Build GDPR features into the platform: data export (portability), account deletion, consent management tools, and data processing activity logs for customers.
Conduct regular security audits and penetration tests, and consider obtaining SOC 2 or ISO 27001 certification to demonstrate compliance to customers.
Implement product analytics responsibly: disclose what user behaviour data is collected, allow customers to opt out, and ensure analytics data is proportionate to the stated purpose.
COMMON PITFALLS
Not having a data processing agreement readily available for customers, which can block enterprise sales and constitutes a GDPR Article 28 compliance gap.
Using sub-processors without maintaining a current list or notifying customers of changes, which breaches processor obligations under GDPR.
Retaining customer data indefinitely after subscription cancellation because 'they might come back' — this violates the storage limitation principle.
Treating product analytics and user tracking as non-personal data when detailed usage patterns, combined with account information, clearly identify individuals.
FAQ
Everything you need to know about GDPR compliance for your business.
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Every day your SaaS Company in Galway operates without proper GDPR compliance is a risk. The DPC is increasing enforcement across Ireland — get ahead of it today.
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