Policies, checklists, and monitoring to keep your Galway business on the right side of the DPC. Start in under 2 minutes.
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Every year, the Data Protection Commission opens investigations into Irish businesses that mishandle personal data. Restaurants in Galway are not immune — especially when it comes to allergen and dietary records containing health-related special category data stored without adequate protection.
Galway is the economic capital of the west of Ireland, with a thriving medtech cluster that includes Medtronic, Boston Scientific, and Zimmer Biomet. NUI Galway and the city's vibrant arts scene make it a hub for education and cultural tourism. The county's Atlantic coastline and Connemara attract significant tourism revenue year-round. With around 15,000 SMEs across Galway, many restaurants near Galway City and throughout the county process customer booking details (name, phone number, email, party size, date preferences) and dietary requirements and allergen information (potential special category data) on a daily basis. Under the GDPR and the Data Protection Act 2018, all of this data must be collected, stored, and managed lawfully.
This guide gives you a clear, actionable path to full GDPR compliance — built specifically for restaurants in Galway.
Yes — it's a legal requirement. Any restaurant in Galway processing personal data must meet GDPR standards. This covers everything from customer names and emails to CCTV footage and HR files. The DPC enforces compliance across all Irish businesses regardless of size, with fines of up to €20 million.
RISK ASSESSMENT
Allergen and dietary records containing health-related special category data stored without adequate protection
Online reservation systems collecting excessive personal data beyond what is needed for a booking
Customer data from delivery platforms retained without a clear retention policy or lawful basis
Staff accessing customer phone numbers from booking systems for personal purposes
Marketing messages sent via SMS or email to customers who only provided contact details for a reservation
DATA INVENTORY
FREE ASSESSMENT
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REQUIRED DOCUMENTS
Every Restaurant in Ireland needs these documents to demonstrate GDPR compliance. ComplianceKit generates all 8 policy types with a living compliance score that tracks your progress.
STEP BY STEP
Review all digital booking and ordering platforms to understand what customer data is collected and ensure privacy notices are provided at each collection point.
Implement a process for securely storing and deleting allergen and dietary information, limiting access to kitchen and management staff only.
Ensure CCTV systems have appropriate signage, a documented purpose, and footage is retained for no longer than 30 days unless required for a specific incident.
Audit marketing practices to confirm that customer data collected for reservations is not repurposed for marketing without separate, valid consent.
Train all front-of-house staff on how to handle customer data requests, including subject access requests and deletion requests.
Review contracts with delivery platforms (Deliveroo, Just Eat) and POS system providers to ensure Data Processing Agreements are in place.
COMMON PITFALLS
Adding customers to a marketing mailing list simply because they made a reservation, without obtaining separate marketing consent.
Storing allergen records indefinitely in an unsecured shared drive rather than treating them as sensitive health data with restricted access.
Failing to account for CCTV in the restaurant's data protection practices, including not having signage or a retention policy.
Allowing staff to use personal phones to contact customers about reservations without any data protection controls.
FAQ
Everything you need to know about GDPR compliance for your business.
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Every day your Restaurant in Galway operates without proper GDPR compliance is a risk. The DPC is increasing enforcement across Ireland — get ahead of it today.
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