Policies, checklists, and monitoring to keep your Dublin business on the right side of the DPC. Start in under 2 minutes.
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Every year, the Data Protection Commission opens investigations into Irish businesses that mishandle personal data. E-commerce Platforms in Dublin are not immune — especially when it comes to collecting and profiling customer purchase behaviour for personalised marketing without adequate consent or transparency.
Dublin is Ireland's capital and dominant economic engine, home to European headquarters for Google, Meta, Microsoft, and hundreds of multinational corporations. The financial services sector in the IFSC is a major employer, while a thriving startup ecosystem and world-class universities fuel innovation. Tourism, creative industries, and professional services round out a highly diversified economy. With around 85,000 SMEs across Dublin, many e-commerce platforms near Dublin City and throughout the county process customer names, email addresses, phone numbers, and delivery addresses and payment card details and billing information on a daily basis. Under the GDPR and the Data Protection Act 2018, all of this data must be collected, stored, and managed lawfully.
This guide gives you a clear, actionable path to full GDPR compliance — built specifically for e-commerce platforms in Dublin.
Yes — it's a legal requirement. Any e-commerce platform in Dublin processing personal data must meet GDPR standards. This covers everything from customer names and emails to CCTV footage and HR files. The DPC enforces compliance across all Irish businesses regardless of size, with fines of up to €20 million.
RISK ASSESSMENT
Collecting and profiling customer purchase behaviour for personalised marketing without adequate consent or transparency
Processing payment card data without PCI DSS compliance and appropriate GDPR security measures
Using remarketing pixels and tracking cookies from Facebook, Google, and other platforms that transfer data outside the EU
Retaining customer order histories, addresses, and payment details indefinitely without a data retention policy
Sending abandoned cart emails and post-purchase marketing without proper consent under the ePrivacy Regulations
DATA INVENTORY
FREE ASSESSMENT
See exactly where your E-commerce Platform in Dublin stands on GDPR compliance — no signup required.
REQUIRED DOCUMENTS
Every E-commerce Platform in Ireland needs these documents to demonstrate GDPR compliance. ComplianceKit generates all 8 policy types with a living compliance score that tracks your progress.
STEP BY STEP
Implement a comprehensive privacy notice on your website, clearly explaining all data collected during browsing, account creation, checkout, and post-purchase marketing.
Deploy a GDPR-compliant cookie consent mechanism that blocks tracking, analytics, and marketing cookies until the user actively consents — no pre-ticked boxes or implied consent.
Separate transactional communications (order confirmations, shipping updates) from marketing communications — customers who buy from you have not necessarily consented to marketing emails.
Implement a data retention policy: keep order records for six years (Revenue requirements), delete payment card details after transaction processing, and review inactive customer accounts for deletion.
Ensure your payment processing is PCI DSS compliant and that cardholder data is handled with the security measures required by both PCI DSS and GDPR.
Build a self-service mechanism for customers to exercise GDPR rights: view their data, download it, correct it, and delete their account.
Audit all third-party tracking scripts — Meta Pixel, Google Ads, remarketing tags — and ensure they only fire after valid cookie consent, with data transfer safeguards for non-EU processing.
COMMON PITFALLS
Loading Google Analytics, Meta Pixel, and remarketing scripts before the user has consented to cookies, tracking their behaviour from the first page view in breach of the ePrivacy Regulations.
Treating a completed purchase as consent to marketing emails — transactional consent and marketing consent are separate under GDPR and the ePrivacy Regulations.
Retaining customer payment card details 'for convenience' without PCI DSS compliance and without the customer's explicit consent for card storage.
Sending abandoned cart email sequences to visitors who never created an account or consented to marketing, using cookies or email addresses collected without consent.
FAQ
Everything you need to know about GDPR compliance for your business.
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Every day your E-commerce Platform in Dublin operates without proper GDPR compliance is a risk. The DPC is increasing enforcement across Ireland — get ahead of it today.
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